Courses/Awards
Learning and Development
CTS offer a comprehensive programme of development suitable for staff at all levels. For over 10 years we have built a reputation for providing effective tailored training. To date we have completed over 150 successful programmes.
In house training
We specialise in providing tailored programmes for groups of staff, which will include one to one assistance and group workshops covering relevant topics. Many of our programmes include ‘training needs analysis’ for all those enrolled. Our training portfolio is not only limited to the programmes offered. Should you have a specialist need we have access to trainers with proven track records of quality, working with our company.
NVQ portfolio development
To achieve these awards, candidates are supported in the assembly of a portfolio giving evidence of their competence and demonstrating their understanding of the subject. Workshops include detailed discussions of the NVQ system as it works in practice. Candidates are allocated a CTS Tutor/Assessor who will give individual support and guidance until they complete the qualification.
Programme length and number of training days
With our experience of running each programme we are able to indicate how long we expect each programme to last and how many days of training are recommended. These are estimates and can be adjusted to suit.
ILM & City and Guilds Approved Centre

Coordinated Training Services Ltd are approved by the ILM and City and Guilds of London Institute to offer National Vocational Qualifications in Management, Learning and Development, Administration and Customer Service.
CTS also offer the following Learning & Development Mini awards:
- Initial assessment and support of learners
- Review and assessment of learning
- Basic skills development in the workplace
- Basic skills support in the workplace
- Mentoring in the workplace
- Coaching learners in the workplace
- Training and presenting in the workplace
- Skills training in the workplace
- Workplace learning
for more details please call our office on 01905 612238 or email training@ctsltd.co.uk
Courses available:
Business and Administration NVQ Level 2 (no reg after 31.7.2010)
Designed for candidates employed in industry or in a realistic working environment. There is no prescribed prior knowledge or experienced required to gain this award. more...
Business and Administration NVQ Level 3 (no reg after 31.7.2010)
Designed for candidates employed in industry or in a realistic working environment. There is no prescribed prior knowledge or experienced required to gain this award. more...
Contact Centre Operations/Professionals NVQ Level 2/3 (no reg after 31.7.2010)
The new National Occupational Standards recognise that learners work at one level but may undertake individual tasks either above or below their recognised job level. more...
Coordination of Learning and Development Provision NVQ Level 4
The award is suitable for individuals who have a major responsibility for coordinating and managing the training within an organisation which organises and delivers training programmes. more...
Customer Service NVQ Level 2 (no reg after 31.7.2010)
Designed for individuals who are committed to continuously improving the service to both internal and external customers. more...
Customer Service NVQ Level 3 (no reg after 31.7.2010)
Designed for individuals who are committed to continuously improving the service to both internal and external customers. more...
Direct Training and Support NVQ Level 3 (no reg after 31.12.2010)
These qualifications are designed for those who identify and agree learning aims and programmes for individuals and who are developing training sessions for learners. more...
Learning and Development Assessor - A1
Designed for those assessing or preparing to assess staff or trainees for NVQs. Assessors judge candidates’ performance against national standards and decide whether the candidate has demonstrated competence. more...
Learning and Development mini awards NVQ Level 3 (no reg after 31.12.2010)
These qualifications are designed for those who identify and agree learning aims and programmes for individuals and who are developing training sessions for learners. more...
Learning and Development NVQ Level 3 (no reg after 31.12.2010)
Designed for individuals with a responsibility for the training and learning within an organisation which provides and may also deliver training. more...
Learning and Development NVQ Level 4 (no reg after 31.12.2010)
The award is suitable for individuals who have a major responsibility for training within an organisation which organises and delivers training programmes more...
Management of Learning and Development Provision NVQ Level 4 (no reg after 31.12.2010)
The award is suitable for individuals who have a major responsibility for strategy and managing the training within an organisation which organises and delivers training programmes. more...
Team Leading NVQ Level 2
The ILM Level 2 S/NVQ in Team Leading has been specially designed for team leaders (with limited authority for managing resources) that are looking to motivate their team members and achieve agreed outputs. more...
Verifier - V1
Designed for the person, perhaps a training manager in a senior role, who coordinates and monitors the work of a team of assessors for NVQs. more...



